FAQs

Frequently Asked Questions

Do you accept bulk orders?
Yes. We accept bulk orders for businesses, teams, events, schools, clinics, churches, and organizations.

Do you offer embroidery and DTF printing?
Yes. We offer both embroidery and DTF printing depending on the item, design, and desired look.

Can I order just one item?
Ready-made designs may be available for single-item purchase. Custom business orders may have minimums depending on the product and service.

Do I need to have a logo already?
Having a logo is helpful, but we can also assist with basic design setup or file preparation if needed.

What file types do you accept?
High-quality PNG, SVG, PDF, EPS, or AI files are preferred. For embroidery, digitizing may be required.

How long do custom orders take?
Turnaround time depends on the item, quantity, design details, proof approval, and current order volume.

Do you send proofs before production?
Yes. Custom orders typically require design approval before production begins.

Can I rush my order?
Rush orders may be available depending on the order size and production schedule. Rush fees may apply.

Are custom orders refundable?
Custom orders are generally not refundable once approved and placed into production.

Ready to start a custom order? Request a Quote